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Kaylon provides technical support for
MP3rat via Internet e-mail,
our typical response time is less than 24 hours to help you get running as fast as possible.
Kaylon technical support e-mail: support@kaylon.com
Technical
Assistance:
Please
use the Bug Report feature in MP3rat.
- To generate a Bug
Report, click on the "Bug Report..." option under
the Help menu.
- Enter your Name
- Enter your email
address
- Let us know your question or problem.
- If you are requesting assistance regarding a problem or difficulty,
please be very clear about steps we can perform to reproduce it. It is very difficult to fix a problem when
we can't duplicate it ourselves. Typically, the more information the better, we will sort out what we feel
is relevant.
- Include a list of
other software applications running
Comments and Suggestions:
We are always interested in hearing what you like and dislike
so please feel free to offer your opinion about using MP3rat. Additionally, we are interested in receiving
suggestions for enhancements that would make MP3rat a more useful program. Please send all such comments to
service@kaylon.com
MP3rat (tm) Copyright ©
1997-2003 Kaylon Technologies Inc. All rights reserved |
